Privacy Policy

Effective Date: 06/23/2021

Applicable To The Following Mobile Application and Website:



Article 1 – DEFINITIONS:

  1. APPLICABLE MOBILE APPLICATION AND WEBSITE: This Privacy Policy will refer to and apply to the Mobile App and Website listed above, which shall hereinafter be referred to as ‚ÄúService.”
  2. EFFECTIVE DATE: “Effective Date” means the date this Privacy Policy comes into force and effect.
  3. PARTIES: The parties to this privacy policy are the following data controller: RefillMyBottle (“Data Controller”) and you, as the user of this Mobile App and Website. Hereinafter, the parties will individually be referred to as “Party” and collectively as “Parties.”
  4. DATA CONTROLLER: Data Controller is the publisher, owner, and operator of the Mobile App and Website and is the Party responsible for collecting the information described herein. Data Controller shall be referred to either by Data Controller’s name or “Data Controller,” as listed above. If Data Controller or Data Controller’s property shall be referred to through first-person pronouns, it shall be through the following: us, we, our, ours, etc.
  5. YOU: Should you agree to this Privacy Policy and continue your use of the Mobile App and Website, you will be referred to herein as either you, the user or if any second-person pronouns are required and applicable, such pronouns as ‘your”, “yours,” etc.
  6. GOODS: “Goods” means any goods that we make available for sale on the Website.
  7. PERSONAL DATA: “Personal DATA” means personal data and information that we obtain from you in connection with your use of the Mobile App that is capable of identifying you in any manner.



This privacy policy (hereinafter “Privacy Policy”) describes how we collect and use the Personal Data that we receive about you, as well as your rights concerning that Personal Data when you visit our Mobile App and Website or purchase our Goods.

This Privacy Policy does not cover any information that we may receive about you through sources other than the use of our Mobile App and Website. The Mobile App and Website may link out to other websites or mobile applications, but this Privacy Policy will not apply to any of those linked websites or applications.

We are committed to the protection of your privacy while you use our Mobile App and Website.

By continuing to use our Mobile App and Website, you acknowledge that you have had the chance to review and consider this Privacy Policy, and you acknowledge that you agree to it. This means that you also consent to use your information and the method of disclosure as described in this Privacy Policy. If you do not understand the Privacy Policy or do not agree to it, then you agree to cease your use of our Mobile App and Website immediately.


Article 3 – CONTACT:

The Party responsible for the processing of your personal data is as follows: RefillMyBottle. The Data Controller may be contacted as follows:

[email protected]

The Data Controller and operator of the Mobile App are the same.


Article 4 – LOCATION:

Please be advised the data processing activities take place in Indonesia, outside the European Economic Area. Data may also be transferred to companies within Indonesia but will only be done so in a manner that complies with the EU’s General Data Protection Regulation or GDPR. The location where the data processing activities take place is as follows: Indonesia.



We reserve the right to modify, revise, or otherwise amend this Privacy Policy at any time and in any manner. However, if we do so, we will notify you and obtain your consent to the change in processing. Unless we specifically obtain your consent, any changes to the Privacy Policy will only impact the information collected on or after the change date. It is also your responsibility to periodically check this page for any modification, revision, or amendment.



Depending on how you use our Mobile App and Website, you will be subject to different types of Personal Data collected and different manners of collection:

  1. Registered users: You, as a Mobile App user, may be asked to register to use the Mobile App or to purchase the Goods on the Website available for sale.

During the process of your registration, we will collect some of the following Personal Data from you through your voluntary disclosure:

Name, email address, Facebook profile address

Personal Data may be asked for concerning:

  1. Interaction with our representatives in any way
  2. Making purchases receiving notifications by text message or email about marketing
  3. Receiving general emails from us or the following other forms of participation:

Users can submit their feedback on their experience with the mobile application.

By undergoing the registration process, you consent to us collecting your Personal Data, including the Personal Data described in this clause, as well as storing, using, or disclosing your Personal Data by this Privacy Policy.

  1. Unregistered users: If you are a passive user of the Mobile App and do not register for any purchases or other services, you may still be subject to certain passive data collection (“Passive Data Collection”). Such Passive Data Collection may include cookies, as described below, IP address information, location information, and certain browser data, such as history and/or session information.
  2. All users: The Passive Data Collection that applies to Unregistered users shall also apply to all other users and/or visitors of our Mobile App.
  3. Sales & Billing Information: To purchase any of the goods on the Website, you will not be asked to provide certain credit information, billing address information, and/or additional specific information so that you may be properly charged for your purchases.
  4. Email Marketing: You may be asked to provide certain Personal Data, such as your name and email address, to receive email marketing communications. This information will only be obtained through your voluntary disclosure, and you will be asked to affirmatively opt-in to email marketing communications.
  5. User Experience: From time to time, we may request information from you to assist us in improving our Mobile App, Website, and the Goods we sell, such as demographic information or your particular preferences.
  6. Combined or Aggregated Information: We may combine or aggregate some of your Personal Data to better serve you and better enhance and update our Mobile App and Website for your and other consumers’ use.

We may also share such aggregated information with others.



Cookies: We may collect information from you through automatic tracking systems (such as information about your browsing preferences) as well as through information that you volunteer to us (such as information that you provide during a registration process or at other times while using the Mobile App and Website, as described above).

For example, we use cookies to make your browsing experience easier and more intuitive: cookies are small strings of text used to store some information that may concern the user, his or her preferences, or the device they are using to access the internet (such as a computer, tablet, or mobile phone). Cookies are mainly used to adapt the site’s operation to your expectations, offering a more personalized browsing experience and memorizing the choices you made previously.

A cookie consists of a reduced set of data transferred to your browser from a web server, and it can only be read by the server that made the transfer. This is not executable code and does not transmit viruses.

Cookies do not record or store any Personal Data. If you want, you can prevent the use of cookies, but then you may not use our Mobile App and Website as we intend. To proceed without changing the options related to cookies, continue to use our Mobile App and Website.

Technical cookies: Technical cookies, sometimes called HTML cookies, are used for navigation and facilitate your access to and use of the site. They are necessary for the transmission of communications on the network or to supply services requested by you. The use of technical cookies allows the safe and efficient use of the site.

You can manage or request the general deactivation or cancelation of cookies through your browser. If you do this, though, please be advised this action might slow down or prevent access to some parts of the site.

Cookies may also be retransmitted by an analytics or statistics provider to collect aggregated information on the number of users and how they visit the Mobile App and Website. These are also considered technical cookies when they operate as described.

Temporary session cookies are deleted automatically at the end of the browsing session – these are mostly used to identify you and ensure that you don’t have to log in each time -. In contrast, permanent cookies remain active longer than just one particular session.

Third-party cookies: We may also utilize third-party cookies, which are cookies sent by a third party to your computer. Permanent cookies are often third-party cookies. The majority of third-party cookies consist of tracking cookies used to identify online behavior, understand interests, and customize advertising.

Third-party analytical cookies may also be installed. They are sent from the domains of the aforementioned third parties external to the site. Third-party analytical cookies are used to detect information on user behavior on our Mobile App and Website. This place anonymously monitors the performance and improves the usability of the site. Third-party profiling cookies are used to create profiles relating to users to propose advertising in line with the users’ choices.

Profiling cookies: We may also use profiling cookies, which create profiles related to the user and are used to send advertising to the user’s browser.

When these types of cookies are used, we will receive your explicit consent.

Support in configuring your browser: You can manage Cookies through your browser’s settings on your device. However, deleting cookies from your browser may remove your preferences for this Mobile App and Website.

For further information and support, you can also visit the specific help page of the web browser you are using:

– Internet Explorer:

– Firefox:

– Safari:

– Chrome:

– Opera:

Log Data: Like all websites and mobile applications, this Service also uses log files that store automatic information collected during user visits. The different types of log data could be as follows:

– internet protocol (IP) address;

– type of browser and device parameters used to connect to the Mobile App;

– name of the Internet Service Provider (ISP);

– date and time of visit;

– web page of origin of the user (referral) and exit;

– possibly the number of clicks.

The aforementioned information is processed in an automated form and collected in an exclusively aggregated manner to verify the site’s correct functioning and for security reasons. This information will be processed according to the legitimate interests of the Data Controller.

For security purposes (spam filters, firewalls, virus detection), the automatically recorded data may also possibly include Personal Data such as IP addresses, which could be used, by applicable laws, to block attempts at the damage to the Mobile App and Website or damage to other users, or in the case of harmful activities or crime. Such data are never used for the identification or profiling of the user, but only for protecting the Mobile App, Website, and our users. Such information will be treated according to the legitimate interests of the Data Controller.



We use secure physical and digital systems to store your Personal Data when appropriate. We ensure that your Personal Data is protected against unauthorized access, disclosure, or destruction.

Please note, however, that no system involving the transmission of information via the internet, or the electronic storage of data, is completely secure. However, we take the protection and storage of your Personal Data very seriously. We take all reasonable steps to protect your Personal Data.

Personal Data is stored throughout your relationship with us. We delete your Personal Data upon request for cancelation of your account or other general requests to delete data.

In the event of a breach of your Personal Data, you will be notified in a reasonable time frame, but in no event later than two weeks, and we will follow all applicable laws regarding such breach.



We primarily use your Personal Data to help us provide a better experience for you on our Service and to provide you the services and/or information you may have requested, such as the use of our Mobile App and Website.

Information that does not identify you personally but may assist in providing us broad overviews of our customer base will be used for market research or marketing efforts. Such information may include but is not limited to interests based on your cookies.

Personal Data that may be considering identifying may be used for the following:

  1. Improving your personal user experience
  2. Communicating with you about your user account with us
  3. Marketing and advertising to you, including via email
  4. Providing customer service to you
  5. Advising you about updates to the Mobile App and Website, or related Items



Although our policy is to maintain the privacy of your Personal Data as described herein, we may disclose your Personal Data if we believe that it is reasonable to do so in certain cases, at our sole and exclusive discretion. Such cases may include, but are not limited to:

  1. To satisfy any local and state laws or regulations
  2. To respond to requests, such as discovery, criminal, civil, or administrative process, subpoenas, court orders, or writs from law enforcement or other governmental or legal bodies
  3. To bring legal action against a user who has violated the law or violated the terms of use of our Mobile App and Website
  4. As may be necessary for the operation of our Mobile App and Website
  5. To generally cooperate with any lawful investigation about our users
  6. If we suspect any fraudulent activity on our Mobile App and Website or if we have noticed any activity which may violate our terms or other applicable rules



We may send you informational or marketing communications related to our Mobile App and Website, such as announcements or other information from time to time. If you wish to opt-out of such communications, you may contact the following email: [email protected]. You may also click the opt-out link, which will be provided at the bottom of any such communications.

Please be advised that even though you may opt-out of such communications, you may still receive information from us that is specifically about your use of our Mobile App or your account with us.

By providing any Personal Data to us or using our Mobile App and Website in any manner, you have created a commercial relationship with us. As such, you agree that any email sent from Us or third-party affiliates, even unsolicited email, shall specifically not be considered SPAM, as that term is legally defined.



If you wish to modify or delete any information we may have about you, or you wish to access any information we have about you, you may reach out to us at the following email address: [email protected].



By continuing to use our Mobile App and Webinar in any manner, use the Product, you manifest your continuing asset to this Privacy Policy. You further acknowledge, agree, and accept that no transmission of information or data via the internet is not always completely secure, no matter what steps are taken. You acknowledge, agree, and accept that we do not guarantee or warrant the security of any information you provide to us and transmit such information at your own risk.


Article 14 – YOUR RIGHTS:

You have many rights to your Personal Data. Specifically, your rights are as follows:

– the right to be informed about the processing of your Personal Dat

– the right to have access to your Personal Data

– the right to update and/or correct your Personal Data

– the right to portability of your Personal Data

– the right to oppose or limit the processing of your Personal Data

– the right to request that we stop processing and delete your Personal Data

– the right to block any Personal Data processing in violation of any applicable law

– the right to launch a complaint with the Federal Trade Commission (FTC) in the United States or applicable data protection authority in another jurisdiction

Such rights can all be exercised by contacting us at the relevant contact information listed in this Privacy Policy.



If you have any questions about this Privacy Policy or the way we collect information from you, or if you would like to launch a complaint about anything related to this Privacy Policy, you may contact us at the following email address: [email protected].